milyon8 Privacy Policy

1. Introduction

milyon8 ("milyon8," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who use the milyon8 online casino platform. We understand that your personal data is important to you, and we take our responsibilities as a data controller seriously.

This Privacy Policy describes how milyon8 collects, uses, stores, shares, and protects personal data in connection with your use of the milyon8 website located at milyon8.net and any associated mobile applications or services (collectively, the "Platform"). It also explains the rights you have under Philippine law with respect to your personal data and how you can exercise those rights.

This Policy should be read together with the milyon8 Terms & Conditions, which govern your use of the Platform generally. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), milyon8 is the data controller responsible for the personal data collected through the Platform. As data controller, milyon8 determines the purposes and means of processing your personal data.

milyon8 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 15 of this Policy.

3. Personal Data We Collect

milyon8 collects the following categories of personal data from players and users of the Platform:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government-issued ID number, nationality	Account registration, age and identity verification (KYC)
Contact Data	Email address, mobile number, home address	Account communication, support, regulatory notices
Financial Data	GCash number, Maya account, bank account details, transaction history	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, device type, browser type, operating system, session data	Platform security, fraud detection, service improvement
Usage Data	Games played, wager amounts, session duration, bonus usage	Responsible gaming monitoring, personalization, analytics
Communications Data	Support chat logs, email correspondence, feedback submissions	Customer support, dispute resolution, quality assurance

milyon8 does not collect sensitive personal information (as defined under RA 10173) unless strictly necessary for regulatory compliance, such as government-issued ID data required for identity verification. Where sensitive personal information is collected, it is handled with the highest level of care and protection.

4. How We Collect Your Data

milyon8 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, log files, and similar tracking technologies that record technical and usage data.
• Third-party sources: Data received from payment processors (such as GCash and Maya), identity verification service providers, fraud prevention agencies, and regulatory authorities where permitted by law.
• Public sources: In limited circumstances, milyon8 may verify information against publicly available sources, such as government databases, for the purpose of identity verification or fraud prevention.

5. Legal Basis for Processing

milyon8 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing transactions, and providing gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, PAGCOR regulatory obligations, and tax reporting requirements.
• Legitimate interests: Processing necessary for milyon8's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent, such as sending you marketing communications or using non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. How We Use Your Personal Data

milyon8 uses the personal data we collect for the following purposes:

• To register and maintain your milyon8 player account.
• To verify your identity and age (21+) in compliance with Philippine gaming regulations.
• To process deposits and withdrawals via GCash, Maya, and Philippine bank transfers.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• To monitor your gaming activity for responsible gaming purposes, including identifying signs of problem gambling and applying responsible gaming tools where appropriate.
• To provide customer support and resolve disputes or complaints.
• To send you transactional communications, including account notifications, security alerts, and regulatory notices.
• To send you promotional and marketing communications where you have opted in to receive them.
• To personalize your experience on the Platform, including recommending games and promotions relevant to your preferences.
• To analyze Platform usage and improve our services, games, and user experience.
• To comply with applicable Philippine laws, regulations, and regulatory authority requests.

7. Data Sharing and Disclosure

milyon8 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances:

• Service providers: milyon8 shares data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, Maya, Philippine banks), identity verification providers, IT infrastructure providers, and customer support platforms. These providers are contractually bound to process data only on milyon8's instructions and in accordance with applicable data privacy law.
• Regulatory authorities: milyon8 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law or regulatory obligation.
• Law enforcement: milyon8 may disclose personal data to law enforcement agencies where required by a valid legal order, court order, or where disclosure is necessary to prevent or investigate criminal activity.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of milyon8's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
• With your consent: milyon8 may share your data with third parties in other circumstances where you have given your explicit consent to such sharing.

8. Data Retention

milyon8 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML and gaming regulatory requirements.
• Transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (RA 9160) and its amendments.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the transaction for which verification was conducted.
• Customer support communications: Retained for three (3) years from the date of the communication, or longer if related to an ongoing dispute or legal matter.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, milyon8 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

9. Data Security

milyon8 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the milyon8 Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Staff training on data privacy obligations and security best practices.

While milyon8 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, milyon8 will notify the National Privacy Commission and affected individuals in accordance with the requirements of RA 10173 and its Implementing Rules and Regulations.

10. Cookies and Tracking Technologies

milyon8 uses cookies and similar tracking technologies (such as web beacons and local storage) on the Platform. Cookies are small text files placed on your device that help us recognize you, maintain your session, and improve your experience.

milyon8 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and game display options, to personalize your experience.
• Analytics cookies: Collect anonymized data about how users interact with the Platform, helping milyon8 identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Marketing cookies: Used only where you have consented, to deliver relevant promotional content based on your interests and Platform activity.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

11. Children's Privacy and Age Restriction

The milyon8 Platform is strictly intended for persons aged 21 years and above. milyon8 does not knowingly collect personal data from individuals under the age of 21. If milyon8 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered on the milyon8 Platform or provided personal data to milyon8, please contact our support team immediately so that we can take appropriate action.

12. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by milyon8:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed by milyon8, as set out in this Privacy Policy.
• Right to Access: You may request a copy of the personal data milyon8 holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data milyon8 holds about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to milyon8's legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on milyon8's legitimate interests.
• Right to Data Portability: You may request that milyon8 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Block: You may request that milyon8 suspend processing of your personal data in certain circumstances.
• Right to Complain: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe milyon8 has violated your data privacy rights.

To exercise any of these rights, please contact milyon8's Data Protection Officer using the contact details in Section 15. milyon8 will respond to all valid requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.

13. Marketing Communications

milyon8 will only send you promotional emails, SMS messages, or in-platform notifications about bonuses, promotions, and new games if you have explicitly opted in to receive such communications during registration or through your account settings.

You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your milyon8 account settings. Withdrawal of marketing consent will not affect your ability to use the Platform or receive essential transactional communications related to your account.

milyon8 does not share your contact details with third-party marketers. All marketing communications sent by milyon8 will clearly identify milyon8 as the sender and will include an option to unsubscribe.

14. Changes to This Privacy Policy

milyon8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The revised Policy will be published on this page with an updated effective date at the top of the document.

Where changes are material, milyon8 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the milyon8 Platform following publication of the revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure.

15. Contact and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or milyon8's handling of your personal data, please contact our Data Protection Officer:

Data Protection Officer — milyon8
Email: [email protected]

The email address above is provided as plain text for reference only. milyon8 aims to respond to all data privacy inquiries within thirty (30) days of receipt. If you are not satisfied with milyon8's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

National Privacy Commission (NPC)
3rd Floor, Core G, GSIS Headquarters, Financial Center, Roxas Boulevard, Pasay City, Metro Manila, Philippines